Rescue Time is, as far as I can tell, the leader in trying to bridge the gap between work done online and off. I will keep an eye on your progress. Meanwhile, I’ll count on my weekly email overview, which will draw me back to your website to look into the details.

I think your points are strong– especially regarding getting a better understanding of documents and directories, for example. MS Word time isn’t as interesting as understanding WHICH Word docs you are working on (or which Folder you’re working in).

Regarding the idle-timeout… It’s currently set to 2 minutes. If you are prone to lots of reading time in front of your computer, it will certainly under-report. As people read on-screen, however, it’s rare that they will not move their mouse or scroll for 2 minutes.

We could increase the timeout, but that (of course) would result in over-reporting as it kept logging every time you left your computer. Do you think that’d do it for you?

Regarding tagging, I think your experience is pretty common– and we need to improve it. We are going to release a bulk-tagging option VERY soon (next week or two) to reduce the pain a bit there. Tagging filters (little rules to automagically tag things) are on the horizon too.

Anyhoo– stay tuned or check back in a few months. We’re releasing improvements every week (in fact, your screenshots are already pretty out of date)!

Thanks for the great insight. Cheers, -t